Protecting Your Privacy & Healthcare Information

Privacy Policy

At Bridge Core Billing, protecting your privacy is one of our highest priorities. We are committed to safeguarding the personal and business information you share with us while delivering secure, reliable, and HIPAA-compliant medical billing and revenue cycle management services.

This Privacy Policy explains how Bridge Core Billing collects, uses, stores, and protects information obtained through our website and services. By using our website, you agree to the practices described in this policy.

Personal Information

Personal information refers to any information that can identify an individual or organization, including but not limited to:

  • Full Name

  • Email Address

  • Phone Number

  • Company or Practice Name

  • Professional Information

  • Business Contact Details

  • Information submitted through our contact forms

Bridge Core Billing does not knowingly collect personal information from children under the age of 13.

Information We Collect

When you visit our website, you may browse without providing any personal information.

However, when you request a consultation, submit an inquiry, complete a contact form, or communicate with our team, we may collect:

  • Name

  • Email Address

  • Phone Number

  • Medical Practice Name

  • Medical Specialty

  • Monthly Claim Volume

  • Practice Size

  • Any information voluntarily submitted

We may also automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Website Usage Analytics

How We Use Your Information

Bridge Core Billing uses collected information to:

  • Deliver medical billing and revenue cycle management services

  • Respond to inquiries and consultation requests

  • Schedule meetings and demonstrations

  • Improve website functionality and user experience

  • Provide customer support

  • Send important service updates

  • Improve our healthcare billing solutions

  • Maintain website security

  • Comply with applicable legal requirements

HIPAA Compliance

Bridge Core Billing follows industry best practices and maintains HIPAA-compliant processes when handling protected healthcare information.

We implement administrative, physical, and technical safeguards designed to protect sensitive information from unauthorized access, disclosure, or misuse.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website performance

  • Analyze visitor behavior

  • Remember user preferences

  • Enhance browsing experience

  • Measure website traffic

Users may disable cookies through their browser settings, although some website features may function differently.

Third-Party Services

We may work with trusted third-party providers that assist us with:

  • Website Hosting

  • Analytics

  • Marketing

  • Communication Platforms

  • CRM Systems

  • Technical Support

These providers only receive information necessary to perform their services and are required to maintain appropriate security standards.

Information Sharing

Bridge Core Billing does not sell, rent, or trade your personal information.

Information may only be shared:

  • When required by law

  • To comply with legal obligations

  • To protect our legal rights

  • With trusted service providers working on our behalf

  • With your explicit authorization

Data Security

We use industry-standard security measures designed to protect personal information, including:

  • Secure servers

  • SSL encryption

  • Access controls

  • Regular security monitoring

  • Secure data storage practices

While no online system can guarantee absolute security, Bridge Core Billing continuously works to maintain the highest level of data protection.

Marketing Communications

If you subscribe to our newsletter or request updates, we may send service announcements, educational resources, and company updates.

You may unsubscribe at any time using the unsubscribe link included in our emails.

SMS Communications

By providing your phone number, you consent to receive SMS communications from Bridge Core Billing regarding appointments, consultations, and service-related updates.

  • Message frequency may vary.

  • Standard messaging and data rates may apply.

  • Reply STOP to opt out.

  • Reply HELP for assistance.

We never sell or share your SMS consent with third parties for marketing purposes.

External Links

Our website may contain links to third-party websites.

Bridge Core Billing is not responsible for the privacy practices or content of external websites. We encourage users to review their privacy policies before providing personal information.

Your Privacy Rights

You may request to:

  • Access your personal information

  • Update inaccurate information

  • Request deletion of your information

  • Withdraw marketing consent

  • Ask questions regarding data processing

We will respond to valid requests within a reasonable timeframe.

Policy Updates

Bridge Core Billing may update this Privacy Policy periodically to reflect legal, regulatory, or operational changes.

We encourage users to review this page regularly for the latest information.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us.

Bridge Core Billing

Email: admin@bridgecorebilling.com