Protecting Your Privacy & Healthcare Information

Terms & Conditions

Welcome to Bridge Core Billing. By accessing our website or using our medical billing, revenue cycle management (RCM), coding, credentialing, or related healthcare support services, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please discontinue use of our website and services.

SMS Communication Consent

By providing your mobile phone number and opting in through our website or communication channels, you agree to receive SMS messages from Bridge Core Billing regarding appointments, billing updates, customer support, service notifications, and other business-related communications.

SMS consent and phone numbers collected for SMS communications are never sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

1. Information We Collect

We collect information that you voluntarily provide when requesting information about our services, scheduling consultations, completing website forms, or communicating with our team.

This information may include:

Personal Information

  • Full Name
  • Business Email Address
  • Phone Number
  • Job Title
  • Company or Medical Practice Name

Practice Information

  • Medical Specialty
  • Practice Size
  • Monthly Claim Volume
  • Revenue Cycle Challenges
  • Billing Requirements
  • Operational Information voluntarily provided

Technical Information

When visiting our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies and Analytics Information

2. How We Use Your Information

Bridge Core Billing processes your information to provide secure, efficient, and personalized services.

Your information may be used to:

  • Deliver medical billing and revenue cycle management services
  • Schedule consultations and product demonstrations
  • Respond to inquiries and support requests
  • Improve website functionality and user experience
  • Analyze website performance
  • Maintain account security
  • Provide educational resources and requested materials
  • Comply with legal and regulatory obligations

We implement industry-standard security measures and administrative safeguards to help protect your information from unauthorized access.

3. Information Sharing

Bridge Core Billing respects your privacy and only shares personal information when necessary.

Information may be shared:

  • With trusted service providers assisting in website operations, analytics, communications, or technical support.
  • When required by applicable laws, regulations, subpoenas, or court orders.
  • When necessary to protect our legal rights or investigate fraud.
  • With your explicit authorization.

We never sell, rent, or trade your personal information or healthcare-related information for marketing purposes.

4. SMS Terms & Conditions

By opting into SMS communications from Bridge Core Billing, you agree to receive service-related text messages concerning our healthcare revenue cycle management and medical billing services.

SMS consent is used exclusively for operational and customer service communications.

Your phone number and SMS consent will never be shared with third parties or affiliates for marketing purposes.

5. Types of SMS Communications

If you opt in, you may receive text messages regarding:

  • Consultation reminders
  • Appointment confirmations
  • Billing notifications
  • Revenue Cycle Management updates
  • Customer support communications
  • Account notifications
  • Service implementation updates
  • Product demonstration confirmations
  • Practice onboarding updates
  • General service announcements

Example SMS

Hello! This is a reminder from Bridge Core Billing regarding your scheduled consultation. Reply STOP to unsubscribe or HELP for assistance.

6. Message Frequency

Message frequency varies depending on your interaction with Bridge Core Billing and the services requested.

Typically, users receive between 2–4 service-related SMS messages per week.

7. Message & Data Rates

Standard message and data rates may apply according to your mobile carrier.

Charges vary based on your wireless provider and messaging plan.

8. Opt-In Confirmation

After subscribing, you may receive a confirmation message similar to:

Thank you for subscribing to SMS updates from Bridge Core Billing. Reply STOP to unsubscribe or HELP for assistance. Message frequency may vary. Standard messaging rates may apply.


9. Opt-Out

To stop receiving SMS communications, simply reply:

STOP

You will receive confirmation that you have been removed from future SMS communications.

To subscribe again, reply:

START

10. Help & Support

If you require assistance regarding SMS communications, reply:

HELP

or contact our support team:

Email: admin@bridgecorebilling.com

11. SMS Consent Policy

Providing consent for SMS communications is completely voluntary.

Consent is not a condition for purchasing or using any Bridge Core Billing services.

If you do not wish to receive SMS messages, simply do not opt into SMS communications when submitting forms on our website.

Standard Messaging Disclosures

  • Message and data rates may apply.
  • Message frequency varies.
  • Reply STOP to unsubscribe.
  • Reply HELP for assistance.
  • Consent is not a condition of purchase.
  • SMS consent is used exclusively for service-related communications.
  • Phone numbers collected for SMS communications are never shared with third parties for marketing purposes.

HIPAA & Data Protection

Bridge Core Billing is committed to maintaining the confidentiality and security of healthcare information. We implement administrative, technical, and physical safeguards designed to support HIPAA-compliant business practices and protect sensitive information throughout our medical billing and revenue cycle management processes.

Limitation of Liability

While Bridge Core Billing strives to provide accurate, secure, and reliable services, we do not guarantee uninterrupted access to our website or services. Users agree that Bridge Core Billing shall not be held liable for indirect, incidental, or consequential damages arising from the use of our website or services, except where prohibited by applicable law.

Changes to These Terms

Bridge Core Billing reserves the right to update or modify these Terms & Conditions at any time. Changes become effective immediately upon publication on this page. Continued use of our website constitutes acceptance of the updated Terms.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Bridge Core Billing

Email: admin@bridgecorebilling.com